Product & account support
A little help with Surge.
Account questions, resumes, application status, saved answers, or something that does not look right.
support@whalesharks.ioContact & support
Questions?
There is an inbox for that.
Whether you need a hand with an application or want to talk about Surge Apply, here is how to reach WhaleSharks, LLC—the company behind the app.
General inquiries
Something else in mind?
General questions, product feedback, business inquiries, or a simple hello. We would like to hear from you.
hello@whalesharks.ioHelp us find the right details.
For account help, email from the address you use with Surge if possible. Include the page you were on, the company or job involved, and what happened. A screenshot with sensitive details hidden can help.
Please do not send passwords, sign-in codes, Social Security numbers, or payment details. For questions about your information or account deletion, contact support.
The answer might already be here.
Our FAQ covers job selection, Daily Apply, AI-prepared answers, resumes, trials, and billing. It is a good first stop if you are getting oriented.
Find a quick answerKeep exploring
FAQ
Get answers about automated job applications, AI autofill, resumes, Pro subscriptions, Application Packs, the free trial, and refunds.
How it works
Upload your resume, choose jobs you actually want, and let Surge Apply handle the repetitive parts. See how AI answers and Daily Apply work together.
About us
Surge Apply is built around a simple idea: your job search should move forward without taking over your day. Learn about the product and WhaleSharks, LLC.